Cross Pattaya Pratamnak

From the moment we arrived at the hotel we were greeted and treated like VIPs. We have stayed in plenty of 5 stars and this hotel is one of the very few that deserve an extra star for exceptional class and service. The staff are passionate about their work and providing a top service. Our room was the elite suite, very clean, comfortable, attention to detail was amazing and the little things all add up. Loved the turn down service at night, blinds drawn for you, lamps on and an evening vitamin drink and snack left for us each night :) loved the pillow menu to choose the perfect pillow. The pool area was beautiful with well designed areas for sun and shade seekers, the loungers were very comfortable and the cocktails we the best. Cool towels and fresh complimentary water served while we were relaxing by the pool! Breakfast was amazing, I'm a plain eater and the hubby is adventurous and we both had plenty to choose from, the quality of the food served was 10/10, indulged in the bubbly drinks for brekkie too :) The moon spa was the best 2 hr massage we have ever had! You can get plenty of cheap massages on the street shops and a cheap price but you really do get what you pay for, we returned to the spa for a 90 min treatment before leaving. There is the most beautiful sunsets on the beach across the road. If you are looking for a classy stay where you are treated well this is the place for you. We will be returning next year.

- Room is spacious and new (family room). We love the bunk bed for our kids. - Breakfast was superb. The variety of breakfast was much more than expectation. Ex. Fish boiled rice with full of pieces of fish, streamed fish, pork stew, pressed juice, sparkling wine. OMG!!! - Staffs were very helpful. They sincerely and quickly responded to our requests.

Great location (close to beach bars and restaurants, in less than 10min by walking), Great Foods (Honestly, my wife said the dinner at the hotel's restaurant is much better than restaurants around that area excepted than you can't watch the sea) Friendly staffs and Good facilities

The best hotel in Pattaya 2022. Top notch service from all the staff 

I had 1 night stay and it was amazing. Everything was nice, comfy bed. All of the staffs they were very helpful and very polite and great customer service. I can’t find anything to complain. I would definitely recommend this hotel to everyone -Top notch service from all staff
-nice aromatherapy scents toiletries.
-reasonable room price
-good amenities.
-comfy bed and comfy pillows. (A lot of choices to choose from pillows menu)
-The best selection of breakfast buffet( including sparkling wine, special menu to choose )
-overall I was really impressed with the service. I would definitely come back again.

The room was nice. Breakfast was great, good selection and delicious. I especially loved the juicer. Staff were friendly and accommodating. Comfy bed. Good water pressure in the bathroom.